If opened but returned in the original packing and working condition, customer will be eligible for credit note/ replacement of same or greater value.Refunds are applicable for products received in un-opened and un-used condition.The customer is required to initiate a return request with 7 days of receipt of the product.When the time period since order confirmation exceeds 30 days - the order is automatically cancelled and a refund (where applicable) is initiated.Incorrect order processing, where you have placed an order for one item code but a different item code was dispatched by AMPL.When Product is received with remaining expiry period of less than 6 months from date of dispatch or in the event that only 50% or less of shelf life is remaining from date of receipt whichever is lesser (unless already confirmed and agreed by the customer).Due to a Product complaint after verification by AMPL.Products were received in packaging that had already been opened.Products were received in a damaged condition.The option to return will be allowed to you at the sole discretion of AMPL, and such requests may only be considered in the following cases:

Once the Product return/complaint request has been raised by you, AMPL shall initiate a process to vet the request and proceed accordingly. To return an item, customers must notify us through our Website or by email and a prompt response is assured to such notifications.

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